Q: What was that song by that artist that played at this time?
The currently playing song is always displayed at the top of the right column under the Listen Now button. Click the Playlist button to go back in time and check what was playing earlier
Q: I can't login to my JACKAHOLICS account. What's my password?
Are you on the right JACK site? This is 103.1 JACK FM in Victoria. Use your favourite search engine and type "JACK YOURCITY" If you're on the right website, read the FAQ and try some of the options provided.
Q: How do I enter the bonus code/artist of the day...etc
Q: Item ______ sold out in the Prize Pig Vault and I really, really wanted it.
Sorry, we have a limited number of items available for "purchase" in the prize pig store. We're working to make it as fair as possible - rewarding the people who listen and participate the most.
Q: Listen Live(audio streaming)isn't working. I can't hear anything.
Sometimes our streaming provider encounters technical difficulties or internet service providers have glitches (The Internet isn't perfect!) If you are having issues with the streaming here are a few quick tips to help you out:
- Wait 10 minutes and try again
- If you're listening at work, check with your IT department to make sure there are no restrictions on your computer.
- Also ensure that you have the latest Flash Player software (for Windows or for Mac)
- For more tips on listening online and help trouble shoot possible reasons why,
you can always check out our Rogers Radio Player Help Page, which also can be accessed from the "Help" button located in the player window
